Privacy Policy

Privacy Policy

Introduction

Welcome to https://skylight-installation-eugene-oregon.laneexplorer.com (referred to as “Skylight Installation Eugene Oregon,” “we,” or “our” in this Privacy Policy). We are dedicated to protecting your privacy and ensuring the security of your personal data. This policy explains our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This privacy notice covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://skylight-installation-eugene-oregon.laneexplorer.com.
  2. All associated mobile and desktop applications.
  3. Online services and products offered by Skylight Installation Eugene Oregon.
  4. Any third-party tools or services integrated into our platforms, except those governed by their individual privacy policies.

Processing Activities

This policy outlines the ways in which we process your personal data when:

  1. You use our applications and services as an authorized user.
  2. You visit our website(s) linked to this Privacy Policy.
  3. You engage with us through various communication channels, such as emails, calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information for various purposes:

  1. Account Information: Details related to your user account creation and management, including usernames, passwords (hashed), and email addresses.
  2. Payment Information: Credit card details, billing addresses, and payment history required for transactions.
  3. Financial Information: Banking information (if provided) for secure financial transactions.
  4. Purchase Information: Products or services you have purchased from us, including order numbers and purchase dates.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for analytics and user experience enhancement.
  6. Location Data: Your geographical location data (with consent) for personalized service offerings.
  7. Feedback and Reviews: Comments, suggestions, and reviews you share with us to improve our services.
  8. Social Media Information: Data from social media platforms when you interact with our content or use social login options.
  9. Product Information: Details about products you browse, view, or purchase, such as product preferences and customization choices.

We collect this data through direct user input, automated tracking technologies (like cookies and device fingerprinting), and information provided by third parties (if applicable).

Cookies

Skylight Installation Eugene Oregon uses cookies to enhance your browsing experience and gather analytics:

  1. Strictly Necessary Cookies: Essential for website functionality, ensuring basic interactions and security.
  2. Preference Cookies: Customizing your settings, language preferences, and ad choices.
  3. Analytics Cookies: Tracking website usage and gathering aggregated data for performance improvements.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  1. Data required for legal compliance, dispute resolution, or enforcement of our terms.
  2. Data needed for our legitimate business interests, including marketing, research, and analytics.
  3. Personal information associated with active user accounts until the account is closed or deactivated.

Upon determining that we no longer need to process your data, we will delete or anonymize it securely.

Security Measures

We have implemented robust security measures to protect your personal data:

  1. Encrypting sensitive data both at rest and in transit using industry-standard encryption protocols.
  2. Employing secure third-party processing partners who adhere to strict data protection standards.
  3. Regularly reviewing and updating our security practices to adapt to new threats.

Children’s Privacy

Skylight Installation Eugene Oregon does not knowingly collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take steps to delete it.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal information we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  4. Restriction: Limit our processing of your data under specific conditions.
  5. Data Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to or opt out of processing activities based on legitimate interests.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise any of these rights, please contact our privacy team using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, requests, or concerns regarding privacy:

We appreciate your trust in handling your personal data, and we are committed to maintaining the highest standards of privacy protection.